Bookings Terms & Conditions

Effective Date: July 2019


Standard Terms and Conditions

Payment terms


Unless paying via credit or debit card, an invoice will be raised and issued prior to the masterclass, course or event. Full payment is required on receipt of the invoice and payment should be received within 30-days of the invoice date or 30-days prior to the course commencement date, whichever is earlier. Should the booking be made within 30-days of the commencement date, then payment must be made immediately. Attendance on a course may be refused if full payment has not been received. The participant agrees to meet all bank, transaction and conversion charges to pay the full invoice amount, in British Pounds (GBP). In the UK or EU, VAT and any taxes will be added at the appropriate rate.


Participant cancellations will be refunded as follows:

  • Greater than 30 working days prior to the course - 75% of the original invoice value including VAT, where applicable.

  • Less than 30 working days before the course – no refund.

In the event of any cancellation, you must pay any costs for which you are liable for to any third- party suppliers, for example hotels, facilities or equipment.

We reserve the right to cancel a masterclass, course or event at short notice should circumstances beyond our control make this unavoidable. If this should occur, participants will be offered a place on our next available scheduled masterclass, course or event, or offered alternative dates where it is a client-specific course.


Participants may reschedule to another public scheduled masterclass, course or event if vacancies exist.

Rescheduling will be subject to a £100 administration charge. Rescheduling must take place within 3 months of the original training date, subject to availability.

Rescheduling must be requested more than 30-days before the course start date. Anything less than 30-days of the course start date will be treated as a Cancellation, terms as above.


To reschedule please contact Linac Learning directly to discuss.



Participants may substitute themselves on a course at no charge but must take full responsibility for ensuring that all course documentation is passed on and that the new participant meets the relevant pre-requisites for the course. Due to the intensive nature of the learning and the preparation required, substitution is advised to be made least 7 days prior to the course start date.



Participants agree to carry out any pre-course learning that may be required to successfully complete the course.



Linac Learning cannot accept any liability for any actions whatsoever of the participants.

Intellectual Property


During the course, you will receive copies of material which is the IPR and copyright of Linac Learning. You agree not to share, copy, store or reproduce this material by any means without written agreement from Linac Learning.

Course Materials


Pre-course learning is normally distributed electronically. Hard copy course materials are distributed during the masterclass, course or event. The participant is responsible for the safe keeping of all hard copy materials and additional copies will be charged for.

Your Privacy


Linac Learning respects your privacy and does not share your personal information, so you will not be contacted by any third-party organisations. All personal data is securely held in our database and only used to circulate course information and occasionally additional learning resources and information pertaining to Linac Learning only.


If you wish at any time for your personal information to be erased or edited please contact us directly on +44 (0) 1242 529822 or by email

Linac Limited details

Linac Limited is a company incorporated in England and Wales with registered number 3668019 whose registered address is Formal House, 60 St. Georges Pl, Cheltenham, Gloucestershire, GL503PN, United Kingdom and it operates the website and
You can contact Linac Limited by email on

We reserve the right to cancel a course at short notice should events beyond our control make this unavoidable. If this should occur, participants will be offered a place on our next available scheduled course, or alternative dates where it is a client-specific course.