PRIVACY POLICY

Last Updated 14 February 2023.

We at Linac respect Your privacy. Our Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our Website, and when You Use Our Offering, or when You engage with Us via Our Website or on social media, as well as Your own rights to the information We collect. Please read our Privacy Policy thoroughly. We will alert You to any changes to this Policy by changing the 'last updated' date at the top of this Policy. Any changes become effective immediately upon publication on Our Website, and You waive specific notice of any changes to the Policy by continuing to use and access Our Website. You should review Our Privacy Policy periodically, when You use Our Website or engage with Us on social media. We deem that You have accepted any changes to Our Privacy Policy by Your continued use of Our Website each time Our Privacy Policy is revised and is posted.

INFORMATION THAT WE COLLECT

We collect a range of information from You when You visit Our Website or interact with Us via Our Website or on social media. By accepting Our Privacy Policy, You specifically consent to Our collection of the data described below, to Our use of the data, to Our processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. Information We collect may include:

PERSONAL DATA

Personal Data is information that can be used to identify You specifically, including Your name (First Name and Last Name), Your email address, Your telephone number, or Your postal address. You consent to giving Us this information by providing it to Us voluntarily on Our website or any of Our mobile applications. You provide some of this information when You register with Us or when You request and make downloads from Our website. You may also provide this information by participating in various activities associated with Our site, including responding to blog posts, contacting, or connecting with Us, responding to questions, or participating in group activities such as learning and development.

Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our Website.

DERIVATIVE DATA

Derivative data is the information that Our servers automatically collect about You when You access Our Website, such as Your IP address, browser type, the dates, and times that You access Our Website, and the specific pages You view. If You are using Our Mobile Website, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our application.

Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Derivative data collected by third-party service providers generally does not identify a specific individual.

FINANCIAL DATA

We may from time to time offer a service that You require to purchase. Financial data is data that is related to Your payment method, such as credit card or bank transfer details. We only collect financial data in order to allow You to purchase and order or book a service from Our Website and any related mobile apps. We store limited financial data. Most financial data is transferred to Our chosen payment processor at the time, and you should review Our chosen processors’ Privacy Policy to determine how they use, disclose, and protect your financial data.

SOCIAL NETWORKING DATA

We may access personal information from social networking sites and apps, including Instagram, LinkedIn, Pinterest, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.

MOBILE DEVICE DATA

If You use Our website via a mobile device or app, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.

OTHER DATA & SURVEYS

You may give Us additional data to participate in a survey. You will be prompted for this information, and it will be clear that You are offering this kind of information in exchange for participation in a survey.

HOW WE USE YOUR INFORMATION

Information you provide allows Us to offer You certain tools, tips, free downloads, and services, including the use of Our website. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests, such as providing You with the opportunity to find out more about Our Offering and to interact with Our Website or mobile apps.

We may use the information and data described above to:

(A) Connect with You;

(B) Administer an account;

(D) Generally, correspond with You;

(E) From time-to-time process payments;

(F) Reach out and Contact You about new offerings or free downloads that We think You will be interested in;

(G) Interact with You via Our Website or social media;

(H) Send You emails and newsworthy articles and other updates about Our company or Our Offering and Our Website;

(I) Deliver to You targeted advertising;

(J) Request feedback from You;

(K) Notify You of updates to Our Offering;

(L) Resolve disputes and troubleshoot any problems You may be experiencing

(M) Administer surveys or giveaways;

(N) Generate a personal profile of You, so that future interactions with Our Website will be more personal and tailored;

(O) Compile anonymous statistical data for Our own use or for a third party’s use;

(P) Assist any legal proceedings as necessary

(Q) Prevent fraudulent activity on Our website or mobile app;

(R) Analyse trends to improve Our website and Our Offering.

USING AND PROCESSING YOUR DATA

The information We collect and store is used primarily to allow Us to offer You useful information, free tools and downloads and services for sale. In addition, We may collect, use, and process Your information based on the following grounds:

Legitimate Business Interests

We may use and process Your data for Our legitimate business interests. These include communicating with You, improving, and tailoring Our Offering, improving Your website experience, and providing You with useful information or services that You have requested.

Performance of a Contract

We may use and process Your data to enter into a contract with You and to perform Our contractual obligations to You for any services you may acquire.

Consent

We may use and process Your data, or permit selected third parties to use and process Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time but doing so may affect Your ability to use Our Website or other offerings.

Legal Obligations

We may use or process Your data as required by law to comply with any legal obligations.

WHY WE DISCLOSE YOUR INFORMATION

We may disclose and share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for services, delivering Our services, identifying trends, protecting the security of Our company and Our Website, and marketing additional services to You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests. The following are specific reasons why We may share Your information:

Third Party Processing

We may disclose and share Your information to third parties who assist Us with various tasks, including from time-to-time payment processing, hosting services, email delivery, communications, and customer service and sales. We may not always disclose these third-party processors if not required by law. We do not authorise them to use or disclose Your personal information except in connection with providing Our company with their specific services.

By Law

We may share Your data as required by law or to respond to legal processes, and as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.

To Protect Our Company

We may use Your information to protect Our company, including to investigate and remedy any contraventions of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Business Transfers

In the event Our company engages in an acquisition, or merger or in the unlikely event of bankruptcy and insolvency proceedings, reorganisation, or a similar activity, We may transfer or share Your data as part of that proceeding. In such transitions, customer information is one of the business assets that is acquired by a third party. You acknowledge that such business transfers may occur and that Your personal information can continue to be stored, used, or processed as otherwise set forth in this privacy policy.

Third-Party Marketing

We may from time to time, disclose or share Your information with third parties in order for them to contact You so that they can offer You relevant services.

Advertisers

We do not use third-party advertising companies but in the unlikely event we do then we may disclose and share Your information for them to run and manage any ad-campaigns, for example Google AdWords or Facebook, Instagram, and Pinterest to produce ads that appear when You visit Our website or mobile app. These companies may use information about Your visit to Our Website that are contained in web cookies to offer You personalised advertisements about services that might interest You. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.

Note: At this time, We do not recognise automated browser signals regarding tracking systems, which may include “do not track” instructions.

Other Third Parties

We may share information with advertisers, investors, or other third parties for the purpose of conducting general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.

Interaction With Others

If You interact with others on Our website or mobile app, such as participating in a group chat or a group online learning and development event, other users may have access to some of Your data, including Your name, profile picture, and Your history of interaction with Our website, such as prior comments or posts.

Online Postings

When You post online, Your posts may be viewed by others, and We may distribute Your comments outside of Our Website.

External Links

Our Website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third parties and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them or carrying out any transaction. They may collect different information and by different methods than We do.

Other Purposes

We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.

TRACKING TECHNOLOGIES

Log Files

We make use of log files. These files merely log visitors to the site, these are standard procedures for most hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

We use cookies which are small text files sent to Us by Your computer and web beacons to store certain information. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalisation, for security, and for targeted marketing, or for analysis of the performance of Our website and Our Offering. For example, we may use cookies to be able to recommend blog posts to You based on what You have read on Our site in the past. We use cookies that are not specific to Your account but unique enough to allow Us to analyse general trends and use, and to customise Your personal interaction with Our Website. This information helps Us to understand the use of Our Website and to improve Our Website and service offerings and Your experience. We may use any or all of the following types of cookies:

Essential Cookies: These cookies help Us run Our Website and improve Your experience with Our Website. These cookies may allow content to load more quickly or allow You to access members only areas or sections of Our Website.

Functionality Cookies: These cookies allow Us to remember Your preferences from earlier visits to Our Website, including login information, so that You do not have to input the same information multiple times.

Social Media Cookies: These cookies allow Us to record when You have engaged with a social media tool while visiting Our Website. The social media application may also share data with Us that You have allowed it to share. If You wish to change Your social media sharing settings, please visit the privacy settings of the social media platform.

In addition, when You first encounter Our website, You will be asked to “consent to cookies.” If You wish to disable cookies, You may do so through Your individual browser options. However, this may affect Your ability to use Our Website. By continuing to use Our Website and by not disabling cookies on Your browser, You are consenting to Our use of cookies in accordance with the terms of this policy.

In addition, We may use third-party software to on Our website or mobile application, to oversee marketing or email campaigns, or manage other company initiatives. This third-party software may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies.

Pixel Tags: We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our Website and provide Us with information regarding Your interaction with Our Website. These tags may collect the IP address from the device You are using, and the browser type. Pixel tags may also be used by third-party partners to collect information when You visit Our Website, and We may use this information to display targeted marketing communications.

Email Confirmations: We may receive email confirmations when You open an email from Us. This allows Us to determine if users are responding favourably to Our email notifications and communications and to improve those communications.

Other Technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to give Us information about Your use of Our Website, and to improve Our Website and Our Offering to You.

WEBSITE ANALYTICS

We may use third-party analytic companies, and we do use Google Analytics. These third party companies may also use cookies or other tracking technologies to analyse Your use of Our Website or mobile app to determine the popularity of the content, and better understand online activity. We do not transfer personal information to these third-party companies. However, in order to access Our Website, You must consent to the collection and use of Your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if You have questions. If You do not want any information to be collected and used by Google Analytics You can opt-out of having Your activity on Our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on.

PROCESSING YOUR INFORMATION

We do not process Your information in-house but give it to third-party processors for processing. For example, we use HubSpot and WIX online contact databases, if we take payments, we use WIX's in-built payment portal app and when WIX takes Your payment information, they are a third-party processor. WIX process Your payment and remit the funds to Us. So, it will be necessary for Us to transmit Your information to a third-party processor, as We do not have the capability to perform these functions. However, We may, from time to time, process Your data internally. The legal basis for this processing is both Your consent to the processing, Our need to conduct Our legitimate business interests, and to comply with legal obligations. Our purposes in processing this information, if We do, is to administer, maintain, and improve Our Website and Our Offering, to enter into contracts with You, to fulfil the terms and conditions of those contracts, to keep records of Our transactions and interactions, to be able to provide You with services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our customers, and any third parties. We may process the following data:

(A) Data associated with Your account, such as Your names, address, email address, messages, and very occasionally payment information;

(B) Data about Your usage of Our Website - Your IP address, geographical information, and how long You accessed Our website and what You viewed;

(D) Data that You provide Us in the course of using Our Offering;

(E) Data that You post on Our Website, such as comments or responses to downloads and blogs;

(F) Data that You submit to Us when You make an inquiry regarding Our website or offerings.

(G) Data related to Your transactions with Us, including Your purchase of Our services.

(H) Data that You provide to Us when You subscribe to Our emails or communications

(I) Data that You submit to Us via correspondence, such as when You email Us with questions or connect with Us;

(J) Other data, identified in this policy, for the purpose of complying with Our legal obligations, or to protect Your interests.

INTERNATIONAL DATA

Our Website is hosted by WIX servers located all over the world, including Europe and the US, as well as back-up servers. WIX uses technology to host quality WIX sites that are viewed globally. It is possible that if you reside outside of the Europe and the US that some of Your data will be transferred internationally and stored on those servers. In addition, We may use third-party processors, including payment processors and subcontractors located globally. We always use reasonable methods to protect the safety of Your data during transfer, including hosting Our Website on reputable third party WIX servers who engage reputable third-party processors. By using this site and providing Us with information, You consent to any data transfer, processing, and storage of Your information in Europe, US and globally. Please be aware that:

(A) We may transfer data that We collect to locations globally for processing or storing, and the data may be processed by Our own staff or by third-party processors. By submitting Your personal data, You agree to this transfer, storing, and processing. We take all reasonable steps to make sure Your data is treated securely and in conformity with Our Privacy Policy;

(B) Data that is provided to Us is always stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety;

(C) The transmission of data via the internet is never completely secure, and We cannot guarantee the security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk;

(D) Where data that You have transmitted to Us is password protected, You are responsible for keeping the password confidential. You are exclusively responsible for any breaches of Your data that results from Your own disclosure of or failure to protect Your password. We use WIX website hosting servers and third-party processors and subcontractors located in the United Kingdom and sometimes worldwide, the European Commission has determined that appropriate safeguards are in place to protect data once it is transferred to the United Kingdom.

DATA RETENTION

We only retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. We will retain personal information indefinitely for the purposes of maintaining Your account, contacting You, unless and until You delete Your account or request Us to delete all Your data. Data that We retain for assisting law proceedings or analysing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by Us for any of the purposes listed above will be permanently deleted. We will always honour Your request to delete Your data unless We are required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We’ve transmitted Your data, delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data. We may retain usage data (that is, data that is gathered by Our company or third-party analytics companies such as Google Analytics, for the purpose of analysing the use of Our website, as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data, unless the data is necessary to improve the security or functionality of Our Website, or We are legally obligated to retain the data for a longer period of time.

SECURITY OF YOUR INFORMATION

We take all reasonable steps to protect Your personal data and keep Your information secure. We implement accepted standards of security to protect against personal data loss or misuse. However, no security measure is fool proof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us. By consent to Our Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties. We will always notify You promptly of any known breach of security or if Your data which might expose You to serious risk.

CHILDREN

Our Website or mobile app is not designed for use by children underage the applicable age of consent in Your country, and We do not knowingly solicit personal data from anyone under the applicable age of consent in Your country. If You are under the applicable age of consent in Your country, do not access or use Our Website or services. If You become aware that We have collected data of anyone under the applicable age of consent in Your country, please contact Us immediately so that We may delete that data.

SENSITIVE DATA

We request that You never submit any sensitive data to Us, via public postings, email correspondence, or any other method, including and not limited to national health number, social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, orientation, or any criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

YOUR RIGHTS

You have rights with respect to Your personal data. We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

UPDATE YOUR INFORMATION

You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact Us at info@linac.co.uk.

CONFIRM PERSONAL DATA AND ITS USE

You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will always supply You with Your personal data unless doing so would affect the rights and freedoms of others.

Change Consent: You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with Us if you have one, and You may not have full access to Our website.

Request a Copy of Data: You have the right to request a digital copy of the data that We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.

Transfer Your Data: You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine-readable format, unless doing so would cause Us an undue burden.

Delete All Data: You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defence of legal claims. Such a request may result in a termination of any account with Us and You may have limited or no use of Our Website.

Emails and Communications: You may opt out of receiving future email correspondence from Us by checking the appropriate box when You register with Us, connect with Us, or make a purchase. You may change Your communication settings by contacting Us at info@linac.co.uk. Marketing Communications: You may opt out of receiving marketing communications or having Your personal information used for marketing purposes. You may do this by contacting Us at info@linac.co.uk.

Processing: You may, in some circumstances, restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store Your data but will not pass it on to third-party processors without Your consent, or as necessary to comply with legal obligations or protect Your rights or those of others or Our company. In addition, You may opt out of any processing of Your data altogether. Note, however that doing so may result in the termination of any account and loss of access to Our Website.

Complaints: If You are an EU resident, You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law. You may do so in the EU member country in which You reside or have Your place of business or in which the alleged infringement took place. If You are located outside the EU, You may have rights under privacy laws in the jurisdiction where You live.

EMAIL & NEWSLETTER PRIVACY

You are offered the opportunity to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your first and last name and email and any personal message. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with necessary third parties for the ordinary course of conducting Our business, such as through Google Ads, WIX marketing campaigns.

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