Last Updated 14 February 2023.
INFORMATION THAT WE COLLECT
Personal Data is information that can be used to identify You specifically, including Your name (First Name and Last Name), Your email address, Your telephone number, or Your postal address. You consent to giving Us this information by providing it to Us voluntarily on Our website or any of Our mobile applications. You provide some of this information when You register with Us or when You request and make downloads from Our website. You may also provide this information by participating in various activities associated with Our site, including responding to blog posts, contacting, or connecting with Us, responding to questions, or participating in group activities such as learning and development.
Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our Website.
Derivative data is the information that Our servers automatically collect about You when You access Our Website, such as Your IP address, browser type, the dates, and times that You access Our Website, and the specific pages You view. If You are using Our Mobile Website, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our application.
Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, or web beacons. Derivative data collected by third-party service providers generally does not identify a specific individual.
SOCIAL NETWORKING DATA
We may access personal information from social networking sites and apps, including Instagram, LinkedIn, Pinterest, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.
MOBILE DEVICE DATA
If You use Our website via a mobile device or app, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.
OTHER DATA & SURVEYS
You may give Us additional data to participate in a survey. You will be prompted for this information, and it will be clear that You are offering this kind of information in exchange for participation in a survey.
HOW WE USE YOUR INFORMATION
Information you provide allows Us to offer You certain tools, tips, free downloads, and services, including the use of Our website. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests, such as providing You with the opportunity to find out more about Our Offering and to interact with Our Website or mobile apps.
We may use the information and data described above to:
(A) Connect with You;
(B) Administer an account;
(C) Deliver specific useful information and services to You;
(D) Generally, correspond with You;
(E) From time-to-time process payments;
(F) Reach out and Contact You about new offerings or free downloads that We think You will be interested in;
(G) Interact with You via Our Website or social media;
(H) Send You emails and newsworthy articles and other updates about Our company or Our Offering and Our Website;
(I) Deliver to You targeted advertising;
(J) Request feedback from You;
(K) Notify You of updates to Our Offering;
(L) Resolve disputes and troubleshoot any problems You may be experiencing
(M) Administer surveys or giveaways;
(N) Generate a personal profile of You, so that future interactions with Our Website will be more personal and tailored;
(O) Compile anonymous statistical data for Our own use or for a third party’s use;
(P) Assist any legal proceedings as necessary
(Q) Prevent fraudulent activity on Our website or mobile app;
(R) Analyse trends to improve Our website and Our Offering.
USING AND PROCESSING YOUR DATA
The information We collect and store is used primarily to allow Us to offer You useful information, free tools and downloads and services for sale. In addition, We may collect, use, and process Your information based on the following grounds:
Legitimate Business Interests
We may use and process Your data for Our legitimate business interests. These include communicating with You, improving, and tailoring Our Offering, improving Your website experience, and providing You with useful information or services that You have requested.
Performance of a Contract
We may use and process Your data to enter into a contract with You and to perform Our contractual obligations to You for any services you may acquire.
We may use and process Your data, or permit selected third parties to use and process Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time but doing so may affect Your ability to use Our Website or other offerings.
We may use or process Your data as required by law to comply with any legal obligations.
WHY WE DISCLOSE YOUR INFORMATION
Third Party Processing
We may disclose and share Your information to third parties who assist Us with various tasks, including from time-to-time payment processing, hosting services, email delivery, communications, and customer service and sales. We may not always disclose these third-party processors if not required by law. We do not authorise them to use or disclose Your personal information except in connection with providing Our company with their specific services.
We may share Your data as required by law or to respond to legal processes, and as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company
We may use Your information to protect Our company, including to investigate and remedy any contraventions of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
We may from time to time, disclose or share Your information with third parties in order for them to contact You so that they can offer You relevant services.
We do not use third-party advertising companies but in the unlikely event we do then we may disclose and share Your information for them to run and manage any ad-campaigns, for example Google AdWords or Facebook, Instagram, and Pinterest to produce ads that appear when You visit Our website or mobile app. These companies may use information about Your visit to Our Website that are contained in web cookies to offer You personalised advertisements about services that might interest You. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
Note: At this time, We do not recognise automated browser signals regarding tracking systems, which may include “do not track” instructions.
Other Third Parties
We may share information with advertisers, investors, or other third parties for the purpose of conducting general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.
Interaction With Others
If You interact with others on Our website or mobile app, such as participating in a group chat or a group online learning and development event, other users may have access to some of Your data, including Your name, profile picture, and Your history of interaction with Our website, such as prior comments or posts.
When You post online, Your posts may be viewed by others, and We may distribute Your comments outside of Our Website.
Our Website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third parties and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them or carrying out any transaction. They may collect different information and by different methods than We do.
We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.
We make use of log files. These files merely log visitors to the site, these are standard procedures for most hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
Essential Cookies: These cookies help Us run Our Website and improve Your experience with Our Website. These cookies may allow content to load more quickly or allow You to access members only areas or sections of Our Website.
Functionality Cookies: These cookies allow Us to remember Your preferences from earlier visits to Our Website, including login information, so that You do not have to input the same information multiple times.
Social Media Cookies: These cookies allow Us to record when You have engaged with a social media tool while visiting Our Website. The social media application may also share data with Us that You have allowed it to share. If You wish to change Your social media sharing settings, please visit the privacy settings of the social media platform.
Pixel Tags: We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our Website and provide Us with information regarding Your interaction with Our Website. These tags may collect the IP address from the device You are using, and the browser type. Pixel tags may also be used by third-party partners to collect information when You visit Our Website, and We may use this information to display targeted marketing communications.
Email Confirmations: We may receive email confirmations when You open an email from Us. This allows Us to determine if users are responding favourably to Our email notifications and communications and to improve those communications.
Other Technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to give Us information about Your use of Our Website, and to improve Our Website and Our Offering to You.
PROCESSING YOUR INFORMATION
We do not process Your information in-house but give it to third-party processors for processing. For example, we use HubSpot and WIX online contact databases, if we take payments, we use WIX's in-built payment portal app and when WIX takes Your payment information, they are a third-party processor. WIX process Your payment and remit the funds to Us. So, it will be necessary for Us to transmit Your information to a third-party processor, as We do not have the capability to perform these functions. However, We may, from time to time, process Your data internally. The legal basis for this processing is both Your consent to the processing, Our need to conduct Our legitimate business interests, and to comply with legal obligations. Our purposes in processing this information, if We do, is to administer, maintain, and improve Our Website and Our Offering, to enter into contracts with You, to fulfil the terms and conditions of those contracts, to keep records of Our transactions and interactions, to be able to provide You with services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our customers, and any third parties. We may process the following data:
(A) Data associated with Your account, such as Your names, address, email address, messages, and very occasionally payment information;
(B) Data about Your usage of Our Website - Your IP address, geographical information, and how long You accessed Our website and what You viewed;
(C) Data related to Your personal profile, such as Your names, address, or employment details;
(D) Data that You provide Us in the course of using Our Offering;
(E) Data that You post on Our Website, such as comments or responses to downloads and blogs;
(F) Data that You submit to Us when You make an inquiry regarding Our website or offerings.
(G) Data related to Your transactions with Us, including Your purchase of Our services.
(H) Data that You provide to Us when You subscribe to Our emails or communications
(I) Data that You submit to Us via correspondence, such as when You email Us with questions or connect with Us;
(J) Other data, identified in this policy, for the purpose of complying with Our legal obligations, or to protect Your interests.
Our Website is hosted by WIX servers located all over the world, including Europe and the US, as well as back-up servers. WIX uses technology to host quality WIX sites that are viewed globally. It is possible that if you reside outside of the Europe and the US that some of Your data will be transferred internationally and stored on those servers. In addition, We may use third-party processors, including payment processors and subcontractors located globally. We always use reasonable methods to protect the safety of Your data during transfer, including hosting Our Website on reputable third party WIX servers who engage reputable third-party processors. By using this site and providing Us with information, You consent to any data transfer, processing, and storage of Your information in Europe, US and globally. Please be aware that:
(B) Data that is provided to Us is always stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety;
(C) The transmission of data via the internet is never completely secure, and We cannot guarantee the security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk;
(D) Where data that You have transmitted to Us is password protected, You are responsible for keeping the password confidential. You are exclusively responsible for any breaches of Your data that results from Your own disclosure of or failure to protect Your password. We use WIX website hosting servers and third-party processors and subcontractors located in the United Kingdom and sometimes worldwide, the European Commission has determined that appropriate safeguards are in place to protect data once it is transferred to the United Kingdom.
We only retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. We will retain personal information indefinitely for the purposes of maintaining Your account, contacting You, unless and until You delete Your account or request Us to delete all Your data. Data that We retain for assisting law proceedings or analysing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by Us for any of the purposes listed above will be permanently deleted. We will always honour Your request to delete Your data unless We are required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We’ve transmitted Your data, delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data. We may retain usage data (that is, data that is gathered by Our company or third-party analytics companies such as Google Analytics, for the purpose of analysing the use of Our website, as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data, unless the data is necessary to improve the security or functionality of Our Website, or We are legally obligated to retain the data for a longer period of time.
SECURITY OF YOUR INFORMATION
Our Website or mobile app is not designed for use by children underage the applicable age of consent in Your country, and We do not knowingly solicit personal data from anyone under the applicable age of consent in Your country. If You are under the applicable age of consent in Your country, do not access or use Our Website or services. If You become aware that We have collected data of anyone under the applicable age of consent in Your country, please contact Us immediately so that We may delete that data.
You have rights with respect to Your personal data. We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.
UPDATE YOUR INFORMATION
You have the right to update or change any information You have provided to Us. To update or delete Your information, please contact Us at email@example.com.
CONFIRM PERSONAL DATA AND ITS USE
You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will always supply You with Your personal data unless doing so would affect the rights and freedoms of others.
Change Consent: You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with Us if you have one, and You may not have full access to Our website.
Request a Copy of Data: You have the right to request a digital copy of the data that We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
Transfer Your Data: You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine-readable format, unless doing so would cause Us an undue burden.
Delete All Data: You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defence of legal claims. Such a request may result in a termination of any account with Us and You may have limited or no use of Our Website.
Emails and Communications: You may opt out of receiving future email correspondence from Us by checking the appropriate box when You register with Us, connect with Us, or make a purchase. You may change Your communication settings by contacting Us at firstname.lastname@example.org. Marketing Communications: You may opt out of receiving marketing communications or having Your personal information used for marketing purposes. You may do this by contacting Us at email@example.com.
Processing: You may, in some circumstances, restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store Your data but will not pass it on to third-party processors without Your consent, or as necessary to comply with legal obligations or protect Your rights or those of others or Our company. In addition, You may opt out of any processing of Your data altogether. Note, however that doing so may result in the termination of any account and loss of access to Our Website.
EMAIL & NEWSLETTER PRIVACY
You are offered the opportunity to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your first and last name and email and any personal message. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with necessary third parties for the ordinary course of conducting Our business, such as through Google Ads, WIX marketing campaigns.